Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
During high-volume periods, new product launches, or promotional events, processing times may be slightly longer. If there is a significant delay in shipping your order, we will notify you via email.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
Delivery timelines are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.
Shipping Locations
We currently ship within the United States. We do not offer international shipping.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 7 days of delivery at orders@mainelove.com with:
If your package appears lost in transit, please reach out so we can work with the carrier to resolve the issue.
Incorrect Shipping Information
Customers are responsible for ensuring shipping details are correct at checkout. mainelove is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping information, please contact us immediately at orders@mainelove.com.
Questions?
If you have any questions about your order or shipping, please contact us at:
orders@mainelove.com
We’re happy to help.